Return Policy: Your Satisfaction, Our Priority

At BH Forever, we want you to be completely satisfied with your purchase. If for any reason you decide to return an item, we have crafted a clear and fair return policy to ensure a smooth and transparent process.

Returns Eligibility:

– Items must be in new and unused condition.

– Returns must be initiated within 14 days from the date of delivery.

– Original packaging and tags must be intact.

Return Process:

1. Contact Us:

Please initiate the return process by contacting our customer service team at info@bhforeverusa.com | 213-537-0868. Provide your order number and details about the item you wish to return.

2. Return Authorization:

Our team will guide you through the return authorization process and provide you with a Return Authorization Number (RAN). This number is essential for processing your return.

3. Packaging Your Return:

Securely package the item, including all original packaging and tags. Make sure to include the invoice.

4. Shipping and Insurance:

Customers are responsible for the cost of return shipping and insurance. We recommend using a trackable and insured shipping method to ensure the safe return of the item.

5. Inspection and Refund:

Once we receive the returned item and inspect its condition, we will process the refund. Please allow 14-30 business days for the refund to be reflected in your original payment method.

Exceptions:

– Items damaged or not in their original condition may not be eligible for a refund.

– Customized or personalized items may have limited or no return eligibility.

Contact Us:

If you have any questions or concerns regarding the return process, feel free to reach out to our customer service team at info@bhforeverusa.com.

We appreciate your understanding and cooperation in adhering to our return policy. Our aim is to provide you with a positive shopping experience, and we are committed to resolving any issues promptly. Thank you for choosing BH Forever.